Full Course List

Below is a full list of our current course offering. Please select a category that you are interested in, use the search facility or simply browse the list.

CLICK TO DOWNLOAD A FULL COURSE LIST

• Basic & Functional Skills
• Communication Skills
• Computing / ICT
• Health & Safety
• Languages
• Managing Finance
• Managing Information
• Managing People
• Personal Development
• Processes & Operations
• Sales / Marketing

Basic & Functional Skills

General

• An Introduction to Innovation in Organisations
• An Introduction to Planning
• Level 1 - English, ICT, Maths
• Level 2 - English, ICT, Maths

ICT

• ICT Level 1
• ICT Level 2

Literacy

• Basic Skills Literacy Entry Levels 1, 2 and 3 (Train 2 Gain/Real Talk Literacy)
• English Level 1
• English Level 2

Numeracy

• Mathematics Level 1
• Mathematics Level 2

Communication Skills

Body Language

• A Background to Body Language
• Silent Selling - Using Body Language in Sales
• Silent Speech - Understanding Body Language
• Using Body Language in the Workplace

General

• An Introduction to Communication Skills
• Communicating with Power Series
• Communication in the Workplace Series
• Communications Management
• Difficult Interactions (HMM10)
• Effective Business Communication Series
• Effective Communications
• Fast Effective Reading (Speed Reading)
• Meeting Management (HMM10)

Negotiation

• Introduction to Negotiation
• Negotiating (HMM10)
• Negotiating Strategies 1 – Strategy Basics
• Negotiating Strategies 2 – Psychological Strategies

Oral Communication Skills

• An Introduction to Listening
• Becoming a Better Listener
• Persuading Others (HMM10)
• Questioning Skills - Unproductive Questions
• Questioning Skills - Using Closed Questions
• Questioning Skills - Using Open Questions
• Questioning Skills - Using Probing Questions
• Questioning Skills - Why Are Questions Important?
• Removing the Barriers to Listening
• The Persuasion Process

Presentation Skills

• Presentation Skills (HMM10)
• Presentations 1 - Preparing For the Presentation
• Presentations 2 - The Presentation

Written Communication Skill

• Become More Productive with E-mail in 60 minutes or Less
• Writing Skills (HMM10)

Computing / ICT

Databases

• Access 2003 Series
• Access 2003 to 2010 Upgrade Series
• Access 2007 Advanced Series
• Access 2007 Series
• Access 2010 Series
• Advanced Skills in Microsoft Access 2010
• Beginner Skills for Microsoft Access 2010
• Core Training for Microsoft Office Access 2003
• Core Training for Microsoft Office Access 2007
• DB2 Universal Database Series
• FOCUS Series
• Getting Started with Microsoft Office Access 2007
• Intermediate Skills in Microsoft Access 2010
• Microsoft Office Access 2000 Level 1
• Microsoft Office Access 2000 Level 2
• Microsoft Office Access 2000 Level 3
• Microsoft Office Access 2002 Level 1
• Microsoft Office Access 2002 Level 2
• Microsoft Office Access 2002 Level 3
• Microsoft Office Access 2003 Level 1
• Microsoft Office Access 2003 Level 2
• Microsoft Office Access 2003 Level 3
• Microsoft Office Access 2007 Level 1
• Microsoft SQL Server 2005 Admin MCITP 70-444 Series
• Microsoft SQL Server 2005 Data Access MCITP 70-442 Series
• Microsoft SQL Server 2005 Design MCITP 70-443 Series
• Microsoft SQL Server 2005 Solutions MCITP 70-441 Series
• Microsoft SQL Server 2005 Upgrade MCITP 70-447 Series
• Microsoft SQL Server 2008 Database MCTS 70-433 Series
• Microsoft SQL Server 2008 Maintenance MCTS 70-432 Series
• Oracle 10g Administration Series
• Oracle 10g Database Administration II 1Z0-043 Series
• Oracle 8 Series
• Oracle Database 11g Administration I (1Z0-052) Series
• Oracle Database 11g Administration II (1Z0-053) Series
• Oracle Series
• Oracle9i Database Fundamentals 1Z1-031 Series
• Oracle9i Database Fundamentals II 1Z0-032 Series
• Oracle9i Database Performance Tuning 1Z0-033 Series
• Oracle9i SQL 1Z0-007 Series
• PowerBuilder 9 Advanced Development Series
• RDBMS Series
• Skills Training for Microsoft Access 2010
• SQL for the Windows Environment Series
• SQL Server 2000 Admin, Config, Install Series
• SQL Server 2000 Design, Implement Series
• SQL Server 2005 MCTS 70-431 Series
• SQL Server 6.5 Admin, Config, Install Series
• SQL Server 7 Admin, Config, Install Series
• Sybase Series
• What's New in Microsoft Access 2007
• What's New in Microsoft Access 2010
• XML Series

DTP / Graphics / Powerpoint

• ActionScript 1.0 Series
• ActionScript 2.0 Series
• Advanced Skills in Microsoft PowerPoint 2010
• Beginner Skills in Microsoft PowerPoint 2010
• Beginner Skills Training in Microsoft Publisher 2010
• Core Training for Microsoft Office PowerPoint 2003
• Core Training for Microsoft Office PowerPoint 2007
• Core Training for Microsoft Office Project 2003
• Core Training for Microsoft Office Project 2007
• Core Training for Microsoft Office Visio 2007
• Core Training for Microsoft Office Visio Standard 2003
• Core Training for Microsoft Visio Standard 2002
• Flash 8 Series
• Flash MX 2004 Series
• Flash MX Series
• Getting Started with Microsoft Office Project 2007
• Getting Started with Microsoft Office Visio 2007
• Getting Started with PowerPoint 2007
• GUI Design Series
• Intermediate Skills in Microsoft PowerPoint 2010
• Microsoft Office PowerPoint 2000 Level 1
• Microsoft Office PowerPoint 2000 Level 2
• Microsoft Office PowerPoint 2000 Level 3
• Microsoft Office PowerPoint 2002 Level 1
• Microsoft Office PowerPoint 2002 Level 2
• Microsoft Office PowerPoint 2002 Level 3
• Microsoft Office PowerPoint 2003 Level 1
• Microsoft Office PowerPoint 2003 Level 2
• Microsoft Office PowerPoint 2003 Level 3
• Microsoft Office PowerPoint 2007 Level 1
• Microsoft Office PowerPoint 2007 Level 2
• Photoshop 7 Series
• Photoshop CS Series
• Photoshop CS4 Series
• Photoshop Series
• PowerPoint 2003 Series
• PowerPoint 2007 Series
• PowerPoint 2010 Series
• Skills Training for Microsoft PowerPoint 2010
• Skills Training in Microsoft Project 2010
• What's New in Microsoft InfoPath 2010
• What's New in Microsoft Office PowerPoint 2007
• What's New in Microsoft Office Visio 2007
• What's New in Microsoft PowerPoint 2010
• What's New in Microsoft Project 2010
• What's New in Microsoft Publisher 2010
• What's New in Microsoft Visio 2010

ECDL / ICDL

• ECDL Essentials 2007
• ECDL Essentials 2003
• ECDL Extra 2003
• ECDL Extra 2007
• ECDL Syllabus 5 (2003) - European Computer Driving Licence
• ECDL Syllabus 5 (2003) - Improving Productivity
• ECDL Syllabus 5 (2003) - Module 1 - Security for IT Users
• ECDL Syllabus 5 (2003) - Module 2 - IT User Fundamentals
• ECDL Syllabus 5 (2003) - Module 3 - Word Processing
• ECDL Syllabus 5 (2003) - Module 4 - Spreadsheets
• ECDL Syllabus 5 (2003) - Module 5 - Database Software
• ECDL Syllabus 5 (2003) - Module 6 - Presentation Software
• ECDL Syllabus 5 (2003) - Module 7 - Using E-mail and the Internet
• ECDL Syllabus 5 (2007) - European Computer Driving Licence
• ECDL Syllabus 5 (2007) - Improving Productivity
• ECDL Syllabus 5 (2007) - Module 1 - Security for IT Users
• ECDL Syllabus 5 (2007) - Module 2 - IT User Fundamentals
• ECDL Syllabus 5 (2007) - Module 3 - Word Processing
• ECDL Syllabus 5 (2007) - Module 4 - Spreadsheets
• ECDL Syllabus 5 (2007) - Module 5 - Database Software
• ECDL Syllabus 5 (2007) - Module 6 - Presentation Software
• ECDL Syllabus 5 (2007) - Module 7 - Using E-mail and the Internet

Internet & email

• Advanced Skills in Microsoft Outlook 2010
• Advanced Training for Microsoft Office Outlook 2003
• Beginner Skills in Microsoft Outlook 2010
• CIW Foundations 1D0-510 Series
• CIW Security 1DO-470 Series
• Core Training for Microsoft Office FrontPage 2002
• Core Training for Microsoft Office FrontPage® 2003
• Core Training for Microsoft Office Outlook 2003
• Core Training for Microsoft Office Outlook 2007
• Dreamweaver 8 Series
• Dreamweaver CS4 Series
• Dreamweaver MX 2004 Series
• Dreamweaver MX Series
• Dynamic HTML Series
• Flash CS4 Series
• Frontpage 2000 Series
• Getting Started with Microsoft Office Outlook 2007
• IIS 6 Series
• Intermediate Skills in Microsoft Outlook 2010
• Microsoft Office FrontPage 2000 Level 1
• Microsoft Office FrontPage 2000 Level 2
• Microsoft Office FrontPage 2002 Level 1
• Microsoft Office FrontPage 2002 Level 2
• Microsoft Office FrontPage 2003 Level 1
• Microsoft Office Outlook 2000 Level 1
• Microsoft Office Outlook 2000 Level 2
• Microsoft Office Outlook 2002 Level 1
• Microsoft Office Outlook 2002 Level 2
• Microsoft Office Outlook 2003 Level 1
• Microsoft Office Outlook 2003 Level 2
• Microsoft Office Outlook 2007 Level 1
• Microsoft Office Outlook 2007 Level 2
• Outlook 2003 Complete Training
• Outlook 2003 Series
• Outlook 2007 Series
• PHP and MySQL Series
• Skills Training for Microsoft Outlook 2010
• Visual C# Web Applications MCAD 70-315 Series
• Web Design & Graphics Series
• Web Publishing and Design with HTML 4.01 and XHTML Series
• WebSphere 5.0 Studio Application Developer and J2EE Series
• What's New in Microsoft Outlook 2007
• What's New in Microsoft Outlook 2010

Networking

• Active Directory Quickstart
• Cisco Related Series BCMSN 642-811 Series
• Cisco Related Series BCMSN 642-812 Series
• Cisco Related Series BCRAN 642-821 Series
• Cisco Related Series BSCI 642-801 Series
• Cisco Related Series BSCI 642-901 Series
• Cisco Related Series by MindLeaders SWITCH 642-813 Series
• Cisco Related Series by MindLeaders TSHOOT 642-832 Series
• Cisco Related Series CCDA 640-863 Series
• Cisco Related Series CCNA 640-801 Series
• Cisco Related Series CCNA 640-802 Series
• Cisco Related Series CIT 642-831 Series
• Cisco Related Series ICND1 640-822 Series
• Cisco Related Series ICND2 640-816 Series
• Cisco Related Series ISCW 642-825 Series
• Cisco Related Series ONT 642-845 Series
• Client/Server Technology for Managers Series
• Comp TIA Security+ 2008 (SYO-201) Series
• CompTIA A+ 2006 (220-601) Series
• CompTIA A+ 2006 (220-602) Series
• CompTIA A+ 2006 (220-603) Series
• CompTIA A+ 2006 (220-604) Series
• CompTIA A+ 2009 Essentials (220-701) Series
• CompTIA A+ 2009 Practical Application (220-702) Series
• CompTIA Network+ 2005 (N10-003) Series
• CompTIA Network+ 2009 (N10-004) Series
• CompTIA Security+ 2011 (SY0-301) Series
• CompTIA Security+ SY0-101 Series
• CompTIA Server+ 2005 (SK0-002) Series
• Exploring New Features in Microsoft Office Communications Server 2007 R2
• Getting Started with Microsoft Office Groove 2007
• MCTS Microsoft Certified Technology Specialist Active Directory
• MCTS Microsoft Certified Technology Specialist Network Infrastructure
• Microsoft Certified Professional (MCP) - Windows XP Professional
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Exchange 2000 Server Administration Series
• Microsoft Exchange Server 2003 Implement, Manage Sites Series
• Microsoft Exchange Server 2010 MCTS 70-662 Series
• Microsoft Exchange Server 5.5 Series
• Microsoft Windows XP/Server 2003 Deployment
• Networking and Services
• Networking Services Rapid
• Novell 560 CNE Series
• Novell 570 CNE Advanced Administration Series
• Remote Administration
• Server 2003 Security Admin MCSA/MCSE 70-299 Series
• SharePoint 2010 Series
• TCP/IP (Transmission Control Protocol/Internet Protocol)
• TCP/IP Series
• User Management In Active Directory
• VMware Certified Professional VCP-410 Series
• Windows 2000 Server Admin, Config, Install Series
• Windows 2000 Active Directory Series
• Windows 2000 Directory Design Series
• Windows 2000 Network Administration Series
• Windows 2000 Network Design Series
• Windows 2000 Network Management Series
• Windows 2000 Server Admin, Config, Install Series
• Windows Server 2003 Active Directory MCSE 70-294 Series
• Windows Server 2003 Administration MCSE 70-290 Series
• Windows Server 2003 Infrastructure MCSE 70-297 Series
• Windows Server 2003 Network Management MCSE 70-291 Series
• Windows Server 2003 Network Planning MCSE 70-293 Series
• Windows Server 2003 Security Admin MCP 70-299 Series
• Windows Server 2003 Security MCSE 70-298 Series
• Windows Server 2003 Series
• Windows Server 2008 Applications MCTS 70-643 Series
• Windows Server 2008 Networking MCTS 70-642 Series

Operating Systems

• Assessing Application Compatibility in Windows 7
• CISSP Security Professional Series
• Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
• Configuring and Troubleshooting Internet Information Services 7.0 in Windows Server 2008
• Configuring Disks and Device Drivers in Windows 7
• Configuring File Access and Printers on Windows 7 Client Computers
• Configuring Hyper-V in Windows Server 2008
• Configuring Identity and Access Solutions with Windows Server Active Directory
• Configuring Mobile Computing and Remote Access in Windows 7
• Configuring Network Connectivity Windows 7
• Configuring Network Security in Windows 7
• Configuring Windows Server 2008 Active Directory
• Configuring Windows Server 2008 Terminal Services
• Configuring Wireless Network Connections in Windows 7
• Core Training for Windows 7
• Deploying Windows 7 by Using Lite Touch Installation and Zero Touch Installation
• Deploying Windows 7 by Using Windows AIK
• Deploying Windows 7 by Using Windows Deployment Services
• Designing a Network Infrastructure in Windows Server 2008
• Designing Active Directory Infrastructure and Services in Windows Server 2008
• Designing, Configuring, and Managing the Client Environment
• Evaluating Windows 7 Deployment Methods
• Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform
• Fundamentals of Windows Server 2008 Active Directory
• Implementing and Maintaining Microsoft SQL Server 2008
• Installing and Configuring Windows 7 Client (70-680)
• Installing, Upgrading, and Migrating to Windows 7
• Linux Red Hat Technician RHCT RH202 Series
• Linux Series
• Migrating User State by Using WET and USMT 4.0
• Optimizing and Maintaining Windows 7 Client Computers
• Planning and Deploying Applications and Updates to Windows 7 Clients
• Planning and Managing Windows 7 Desktop Deployments and Environments
• Preparing to Deploy Windows 7 Business Desktops
• SAS 6 Series
• SAS 8 Series
• Securing Windows 7 Desktops
• Solaris 8 System Administrator 310-011 Series
• Solaris 9 System Administrator 310-014/310-015 Series
• UNIX- Systems Series
• Updating your Active Directory Technology Skills to Windows Server 2008
• Updating your Application Infrastructure Technology Skills to Windows Server 2008
• Updating your Network Infrastructure Technology Skills to Windows 2008
• Updating your Windows Server 2003 Server Adminstration Skills to Windows Server 2008
• Updating your Windows Server 2003 Server Design Skills to Windows Server 2008
• Windows 2000 Professional Series
• Windows 7 Essentials I
• Windows 7 Essentials II
• Windows 7 Upgrade Series
• Windows Vista
• Windows Vista & Office 2007 Desktops MCTS 70-624 Series
• Windows Vista Configuration MCTS 70-620 Series
• Windows Vista Enterprise Support MCITP 70-622 Series
• Windows Vista Upgrade Series
• Windows XP Application Support MCDST 70-272 Series
• Windows XP Professional MCSE 70-270 Series
• Windows XP System Support MCDST 70-271 Series

PC Basics

• Beginner Skills in Office 2010 (Word, Excel, PowerPoint, Outlook)
• Computing in Business
• Core Training for Microsoft Office Professional Enterprise Edition 2003
• Core Training for Office 2007 Standard Edition
• Getting Started with Office 2007 Standard Edition
• IC3 - Internet & Computing Core Certification
• Introduction to the New Microsoft Office Fluent User Interface
• ITinduction: An eGuide to Windows 7 Office 2010
• Microsoft Office 2003 Training Library
• Office 2003 - Whats New Series
• Office 2003 Standard Collection (Word, Excel, PowerPoint)
• Office 2007 Library
• Office 2007 Series
• QuickBooks 2004 Series
• Skills Training for Office 2010 (Word, Excel, PowerPoint, Outlook)
• TypingWeb Typing Tutor
• What's New in Microsoft 2010 Applications
• What's New in Microsoft Office 2010
• What's New in the Microsoft Office 2007 System

Programming

• AJAX Series
• C Series
• CGI/Perl Series
• ColdFusion MX Series
• Core Training for Windows SharePoint Services 2003
• Getting Started with Microsoft Windows SharePoint Services 2.0
• Introducing Microsoft SharePoint Designer 2007
• Java 1.2 Series
• Java 1.4 Programmer Certification 310-035 Series
• Java 2 5.0 Programmer Certification 310-055 Series
• Java 2 5.0 Programming Series
• Java 2 Developer SCJD CX-310-252A/CX-310-027 Series
• Java 2 Enterprise Design Series
• Java Web Services Series
• JavaScript Series
• Microsoft .NET 2.0 App Development MCTS 70-536 Series
• Microsoft .NET 2.0 Distributed Apps MCTS 70-529 Series
• Microsoft .NET 2.0 Web Development MCTS 70-528 Series
• Microsoft .NET 2.0 Windows Development MCTS 70-526 Series
• Microsoft .NET 3.5 ASP.NET Apps MCPD 70-564 Series
• Microsoft .NET 3.5 ASP.NET Apps MCTS 70-562 Series
• Microsoft .NET 3.5 Enterprise Apps MCPD 70-565 Series
• Microsoft .NET 3.5 Forms Development MCTS 70-505 Series
• Microsoft .NET 3.5 Windows Apps MCPD 70-563 Series
• Microsoft .NET Implementing Applications Series
• Microsoft .NET Solutions Architectures Series
• Microsoft Exchange Server 2007 MCTS 70-236 Series
• Microsoft SharePoint 2010, Application Developement (70-573)
• Microsoft SharePoint 2010, Configuring - 70-667
• Microsoft SharePoint Server 2007 MCTS 70-542 Series
• Microsoft SharePoint Server 2007 MCTS 70-630 Series
• Notes 5 Programming Series
• Object-Oriented Analysis & Design Series
• OOP Using C++ Series
• Rational Unified Process Series
• RPG IV Programming Series
• Skills Training for Microsoft SharePoint Designer 2010
• UML 2.0 Series
• Visual Basic .NET Web Application Series
• Visual Basic .NET Web Services Series (MCSD/MCAD 70-305)
• Visual Basic .NET Windows Apps MCSD/MCAD 70-306 Series
• Visual Basic 2005 Series
• Visual Basic 6 Series
• Visual C# Series
• Visual C# XML MCAD 70-320 Series
• Visual InterDev 6 Series
• Visual Studio .NET Advanced Topic Series
• Visual Studio. NET and ASP. NET Series
• Visual Studio. NET Overview Series
• Visual Studio. NET Programming with Visual C# Series
• WebSphere 7.0 with Rational Application Developer Series
• What's New in Microsoft SharePoint Designer 2010
• Windows 7 Configuration MCTS 70-680 Series
• Windows Server 2008 Active Directory MCTS 70-640 Series
• Windows Server 2008 Enterprise Admin MCITP 70-647 Series
• Windows Server 2008 Server Admin MCITP 70-646 Series
• Windows SharePoint Services 3.0 MCTS 70-541 Series
• Windows SharePoint Services 3.0 MCTS 70-631 Series

Spreadsheets

• Advanced Skills in Microsoft Excel 2010
• Advanced Training for Microsoft Office Excel 2003
• Beginner Skills in Microsoft Excel 2010
• Collaborating with others in Microsoft Office 2007 Excel
• Core Training for Microsoft Office Excel 2003
• Core Training for Microsoft Office Excel 2007
• Excel 2003 Complete Training
• Excel 2003 Series
• Excel 2007 Advanced Series
• Excel 2007 Series
• Excel 2010 MOS Series
• Excel 2010 Series
• Getting Started with Microsoft Office Excel 2007
• Intermediate Skills in Microsoft Excel 2010
• Microsoft Office Excel 2000 Level 1
• Microsoft Office Excel 2000 Level 2
• Microsoft Office Excel 2000 Level 3
• Microsoft Office Excel 2002 Level 1
• Microsoft Office Excel 2002 Level 2
• Microsoft Office Excel 2002 Level 3
• Microsoft Office Excel 2003 Level 1
• Microsoft Office Excel 2003 Level 2
• Microsoft Office Excel 2003 Level 3
• Microsoft Office Excel 2007 Level 1
• Microsoft Office Excel 2007 Level 2
• Skills Training for Microsoft Excel 2010
• What's New in Microsoft Excel 2007
• What's New in Microsoft Excel 2010

Word processing

• Advanced Skills in Microsoft Word 2010
• Advanced Training for Microsoft Office Word 2003
• Beginner Skills in Microsoft Word 2010
• Core Training for Microsoft Office Word 2003
• Core Training for Microsoft Office Word 2007
• Getting Started with Microsoft Office Word 2007
• Intermediate Skills in Microsoft Word 2010
• Microsoft Office Word 2000 Level 1
• Microsoft Office Word 2000 Level 2
• Microsoft Office Word 2000 Level 3
• Microsoft Office Word 2002 Level 1
• Microsoft Office Word 2002 Level 2
• Microsoft Office Word 2002 Level 3
• Microsoft Office Word 2003 Level 1
• Microsoft Office Word 2003 Level 2
• Microsoft Office Word 2003 Level 3
• Microsoft Office Word 2007 Level 1
• Microsoft Office Word 2007 Level 2
• Skills Training for Microsoft Word 2010
• What's New in Microsoft Office Word 2007
• What's New in Microsoft OneNote 2010
• What's New in Microsoft Word 2010
• Word 2003 Complete Training
• Word 2003 Series
• Word 2007 Series
• Word 2010 MOS Series
• Word 2010 Series
• Working with Advanced Features of Microsoft Word 2007

Health & Safety

Assessment

• Repetitive Strain Injury - Risk Assessment
• Risk Assessment
• Risk Assessment for Managers
• Slips, Trips and Falls - Risk Assessment

Driving

• Staying Safe with Vehicles

Duty Of Care

• An Introduction to Safeguarding Children
• Awareness of Child Abuse or Neglect - Core
• Awareness of Child Abuse or Neglect - Foundation
• Basic Awareness of Domestic Violence
• Child Accident Prevention
• Cultural Awareness in Safeguarding
• Dealing with Anti-Social Behaviour
• Domestic Abuse
• Domestic Violence
• Early Child Development - Foundation
• eSafety – Guidance for Practitioners
• Falls and Fracture Prevention in Older People
• Hidden Harm - Parental Alcohol & Drug Misuse
• Information Sharing
• Integrated Working and the Common Assessment Framework (CAF)
• Mental Capacity Act
• NSPCC Child Neglect
• NSPCC Child Protection – Staying Aware
• NSPCC Child Protection Awareness
• NSPCC Child Protection Awareness in Education
• NSPCC Child Protection Awareness in Health
• NSPCC Child Protection Awareness in Sport and Active Leisure
• NSPCC Child Sexual Abuse
• NSPCC Children's Rights
• NSPCC Preventing Bullying Behaviour
• Parental Mental Health
• Protecting Vulnerable Adults
• Runaways - South Yorkshire Protocol
• Safeguarding Children from Abuse by Sexual Exploitation
• Safeguarding Children Refresher Training
• Safeguarding Children with Disabilities
• Safeguarding Vulnerable Adults (POVA)
• Safeguarding Vulnerable Adults Test
• Safer Working Practices
• Self Care
• Short Breaks for Disabled Children
• Strategic Managers Integrated Working - Common Assessment Framework (CAF)
• Teenage Pregnancy
• Think Safe, Be Safe, Stay Safe

Fire / Hazard Safety

• An Introduction to Welding Safety
• Asbestos Awareness
• Asbestos Basic Awareness
• Avoiding Slips, Trips and Falls
• Fire Safety
• Fire Safety and Evacuation
• Staying Safe with Electricity
• Staying Safe with Hazardous Substances
• Staying Safe with Noise

First Aid

• Anaphylaxis Awareness

Food Hygiene

• Basic Food Hygiene
• Food Safety & Hygiene Level 2 for Catering
• Food Safety & Hygiene Level 2 for Manufacturing
• Food Safety & Hygiene Level 2 for Retail
• Food Safety Foundation Refresher Course in Catering
• IOSH Food Safety Foundation Course in Catering
• Level 3 Supervising Food Safety
• Polish IOSH Food Safety Foundation Course in Catering

Healthcare

• An Introduction to Telecare and Telehealth
• Aseptic Techniques
• Awareness of Legionnaires' Disease
• Common Induction Standards 2010 (Adult Services)
• Conflict Resolution for Healthcare
• Dementia Awareness
• Dignity in Care
• Hand Hygiene – A Video Guide to Effective Hand Washing
• Health and Safety for Healthcare
• Lean Healthcare Overview
• Living with Diabetes
• Lone Working in the NHS
• The Assessment and Management of Urinary Incontinence and Bladder Dysfunction in Adults
• The Management of Urinary Catheterisation for Adults
• The Safe Use of Insulin
• TIGER Caldicott
• TIGER Confidentiality
• TIGER Data Protection
• TIGER Essentials
• TIGER Freedom of Information
• TIGER Health Records
• TIGER Information Security
• Tissue Viability
• Wellbeing in Sexual Health - Blackpool

Infection Control

• Infection Prevention and Control

Manual Handling

• Manual Handling - Risk Assessment
• Moving and Handling Objects
• Moving and Handling Objects and People
• Moving Loads by Lifting and Slinging
• Safe Manual Handling

Workplace Safety

• An Introduction to Health & Safety at Work
• An Introduction to Risk Assessment
• An Introduction to Risk Assessment
• Asbestos Awareness
• Core Health and Safety
• Health & Safety
• Health and Safety (IOSH)
• Health and Safety in the Workplace
• IOSH International Managing Safely for Non UK Students
• IOSH Managing Safely
• IOSH Managing Safely Refresher
• IOSH Working Safely
• Managing Health and Safety
• NEBOSH Fire Safety and Risk Management Certificate
• NEBOSH International General Certificate in Occupational Health and Safety
• NEBOSH National Certificate in Construction Health and Safety
• NEBOSH National General Certificate in Occupational Health and Safety
• Personal Safety
• Personal Safety for Lone Workers
• Polish IOSH Working Safely
• Protecting the Environment at Work and Home
• Safety in Business - Safeguarding People and Productivity
• Stress in the Workplace Risk Assessment
• Working Safely in an Engineering Environment

Workstation Safety

• DSE and Workstation Health & Safety
• DSE and Workstation Health & Safety - Risk Assessment
• RSI – What It Is and How To Avoid It

Languages

English

• English Advanced
• English Beginner
• English Beginner +
• English Intermediate
• English Intermediate +
• ESOL Entry Levels 1, 2 and 3 (Train 2 Gain/Real Talk English)

French

• French Beginner
• French Beginner +
• French Intermediate
• Vektor Online Resources – French - Advanced

German

• German Beginner
• German Beginner +
• German Intermediate

Italian

• Vektor Online Resources - Italian - Advanced
• Vektor Online Resources - Italian - Beginner
• Vektor Online Resources - Italian - Beginner Plus
• Vektor Online Resources - Italian - Intermediate

Spanish

• Spanish Beginner
• Spanish Beginner +
• Spanish Intermediate
• Vektor Online Resources - Spanish - Advanced

Managing Finance

Budgeting

• An Introduction to Finance; Budgeting
• Budgeting (HMM10)
• Capital Budgeting
• Context and Purpose of Budgeting
• Implementing Budgets
• Introduction to Budgeting
• Master Budgets
• Money Matters – Financial Inclusion
• Revenue Budgeting
• The Budgeting Process

Business & strategic plans

• Business Plan Development (HMM10)
• Strategic Analysis
• Strategic Thinking (HMM10)
• Strategy Execution (HMM10)

Business Basics

• Accounting
• Accredited Finance for Non-Financial Managers
• Activity Based Management
• Analysis of the Balance Sheet
• Analysis of the Cash Flow Statement
• Analysis of the Income Statement
• Balance Sheet
• Business Basics
• Business Perspectives
• Cash Flow
• Cash Flow Challenge
• Cash, Debtors and Creditors
• CIMA Fundamentals of Business Economics 2006 (C04)
• CIMA Fundamentals of Business Economics 2011 (C04)
• CIMA Fundamentals of Business Mathematics 2006 (C03)
• CIMA Fundamentals of Business Mathematics 2011 (C03)
• CIMA Fundamentals of Ethics, Corporate Governance and Business Law 2011 (C05)
• CIMA Fundamentals of Financial Accounting 2011 (C02)
• CIMA Fundamentals of Management Accounting 2011 (C01)
• Finance Essentials (HMM10)
• Financial Fundamentals
• Introduction to Financial Analysis
• Introduction to Financial Statements
• Introduction to Working Capital
• Operational Analysis
• Planning for the Future – Budgeting
• Profit and Loss Account
• Sources of Financial Information
• Understanding Financial Reports
• Understanding the Business
• Value Creation
• Value for Money
• Working Capital Management

Currency & Risk

• Bribery and Corruption
• Fraud Awareness
• FSA Financial Crime
• International Currency Management
• International Currency Management
• Managing International Currency Risk
• Treating Customers Fairly - Insurance Firms
• UK Anti-Money Laundering

Financial Accounts

• Asset Turnover
• CIMA Financial Operations (F1)
• CIMA Fundamentals of Financial Accounting 2006 (C02)
• CIMA Fundamentals of Management Accounting 2006 (C01)
• Costing Decisions
• Dividends and Growth
• Introduction to Activity Based Costing
• Investment Appraisal
• Profit Margin
• Return on Capital Employed
• Return on Equity
• Sage 50 Accounts
• Sage Bookkeeping Stage 1
• Sage Bookkeeping Stage 2
• Sage Instant Accounts

Financial Markets

• Bank Lending
• Bank Regulation
• Banker/Customer Relationship
• Basel II - An Overview
• Basis Trading
• Bond - Prices & Yields
• Bond Futures
• Bond Futures Basis
• Bond Hedging with Options
• Bond Hedging with Swaps
• Bond Strategies - Fundamentals
• Bonds - An Introduction
• Bonds - Primary and Secondary Markets
• Building a Yield Curve
• Cash Management
• Collateral & Credit Risk Mitigation (Part I)
• Collateral & Credit Risk Mitigation (Part Il)
• Collective Investment Schemes
• Collective Investment Schemes (UK)
• Complaints Handling
• Conduct of Business Sourcebook
• Corporate Banking Customers and Their Needs
• Credit Derivatives
• Credit Derivatives - An Introduction
• Credit Derivatives - Basket Default Swaps
• Credit Derivatives - Capital Structure Arbitrage
• Credit Derivatives - CDS Indexes
• Credit Derivatives - Credit Default Swap Valuation
• Credit Derivatives - Credit Default Swaps
• Credit Derivatives - Credit Spread Options
• Credit Derivatives - Credit-Linked Notes
• Credit Derivatives - Pricing Methods
• Credit Derivatives - Regulation and Documentation
• Credit Derivatives - Synthetic CDOs
• Credit Derivatives - Total Rate of Return Swaps
• Credit Derivatives - Types
• Credit Derivatives - Uses & Applications
• Credit Management
• Credit Risk - An Introduction
• Derivatives - An Overview
• Duration and Convexity
• Equities
• Equities – An Introduction
• Equities - Issuing
• Equity Derivatives - An Introduction
• Equity Program Trading
• Eurobonds - An Introduction
• Eurobonds - Issuing & Investment
• Financial Markets - An Introduction
• Financial Resources: Calculating own Funds and Capital Resources
• Fixed Income
• Fixed Income - Credit Risk
• Fixed Income Analysis
• Floating Rate Notes (FRNs)
• Foreign Exchange
• Foreign Exchange - Introduction to the Forwards Market
• Foreign Exchange - Introduction to the Spot Market
• Foreign Exchange - Market Evolution
• Foreign Exchange – Market Overview
• Forwards & Futures
• Forwards & Futures - An Introduction
• Forwards & Futures - Hedging (Part I)
• Forwards & Futures - Hedging (Part II)
• Forwards & Futures - Pricing
• Forwards & Futures - Trading
• Futures - Building a Yield Curve (Actual Dates)
• Futures - Building a Yield Curve (Even Periods)
• Futures Markets
• FX Dealing - Forwards Market - An Introduction
• FX Dealing - Forwards Market - Hedging and Cash Management
• FX Dealing - Spot Market
• High - Yield Debt
• Individual Capital Adequacy Standards (ICAS)
• Interest Rate & Currency Swap Fundamentals
• Interest Rate Options
• International Trade Services
• Introduction to Derivatives
• Introduction to Financial Markets
• Investment Trusts (UK)
• Lending - An Introduction
• Loan Trading
• Market Risk - An Introduction
• MiFID - An Overview
• Money Markets - An Introduction
• Open-Ended Investment Companies (OEICs)
• Operational Risk - An Introduction
• Options
• Options - An Introduction
• Options - Managing an Interest Rate Option Book
• Options - Managing an Option Portfolio
• Options - Trading Strategies
• Principles of Lending
• Problem Loans
• Relative Value Trading - An Introduction
• Relative Value Trading - Strategies & Risks
• Risk Identification & Mitigation
• Risk Management
• Risk Management - An Introduction
• Risk Management - Liquidity Analysis & Control
• Security
• Swaps - An Introduction
• Swaps - Applications
• Swaps - Applications for Corporates
• Swaps - Applications for Institutional Investors
• Swaps - Book Management
• Swaps - Credit Exposure
• Swaps - Documentation & Settlement
• Swaps - Pricing & Valuation (Part I)
• Swaps - Pricing & Valuation (Part II)
• Swaptions
• Syndicated Lending
• The Lending Cycle
• UK Bond Market
• UK Corporate Banking
• UK Equity Market
• Understanding the Corporate Banking Marketplace
• Unit Trusts
• Yield Curves
• Zero - Coupon Bonds

Grants & funds

• Tendering Toolkit

Investment

• CIMA Financial Strategy (F3)
• Investing Fundamentals Series

Targets & performance

• CIMA Performance Management (P2)
• Driving Value
• Introduction to ABM
• Introduction to Shareholder Value
• Moving to ABM
• Performance Measurement (HMM10)
• The Value Creation Concept
• The Value Model
• Traditional Costing and ABM

Managing Information

Data protection & security

• An Introduction to Data Protection
• An Overview of the Data Protection Act 1998
• Confidentiality in the Workplace
• Data Protection (UK)
• Data Protection in the Workplace
• Freedom of Information Act 2000

Knowledge Management

• Data Warehousing Series
• TIGER IG Management
• TIGER Information Quality Assurance

Problem Solving

• Crisis Management (HMM10)
• Decision Making (HMM10)
• Effective Decision Making
• Problem Solving

Managing People

Appraisal

• An Introduction to Staff Training
• An Overview of Performance Appraisal
• Feedback Essentials (HMM10)
• On-going Appraisal
• Performance Appraisal (HMM10)
• Preparing for the Appraisal
• Supervision and Appraisal in Early Years Settings
• The Appraisal Discussion

Employment law

• Dismissing an Employee (HMM10)
• Flexible Working

Equal opportunities

• An Introduction to Equality and Diversity
• Avoiding and Dealing with Age Discrimination
• Avoiding and Dealing with Disability Discrimination
• Avoiding and Dealing with Race Discrimination
• Avoiding and Dealing with Sex Discrimination
• Avoiding and Dealing with Sexual Orientation Discrimination
• Awareness
• Diversity
• Diversity (HMM10)
• Diversity, Equality and Discrimination
• Equal Opportunities in the Workplace - Parents in Employment
• Equal Opportunities in the Workplace: Recruitment and Selection 2010
• Equality
• Equality and Diversity for Healthcare
• Equality and Diversity in the Workplace
• Harassment and Victimisation

Grievance & disciplinary

• Conflict Resolution in the Workplace
• Dealing with Sexual Harassment
• Managing Problem Performance
• Preventing Bullying in the Workplace
• Workplace Bullying

Leadership

• An Introduction to Leadership
• CIMA Enterprise Management (E2)
• Coaching (HMM10)
• Delegating (HMM10)
• Delegation
• Developing Employees (HMM10)
• Effective Coaching
• Effective Delegation
• Smarter Objectives for Managers
• The Effective Manager
• Vaultex - The Effective Manager

Managing change

• Change Management (HMM10)
• Effective Management of Change
• Innovation Implementation (HMM10)
• Laying Off Employees (HMM10)
• New Manager Transitions (HMM10)

Meetings

• Conducting Effective Meetings
• Effective Meetings
• Effective Meetings in 60 minutes or Less
• Introduction to Meetings & Meeting Types
• Meeting Behaviour & Dealing with Problem Characters
• Meeting Planning & Preparation
• Virtual Meetings

Motivating employees

• An Introduction to Motivation
• An Introduction to Persuading and Influencing
• Effective Motivation
• Goal Setting (HMM10)
• Innovation and Creativity (HMM10)
• Leading and Motivating (HMM10)
• Retaining Employees (HMM10)

Recruitment & selection

• Attracting Candidates & Producing Job Advertisements
• Candidate References & Selection
• Hiring (HMM10)
• NSPCC Safer Recruitment
• Shortlisting Candidates & Interview Techniques
• The Recruitment Process – An Overview
• Writing Job Descriptions & Person Specifications

Stress management

• Managing & Handling Stress at Work
• Samaritans WorkLife Stress Management
• Stress Management (HMM10)

Teambuilding

• An Introduction to Effective Team Work
• Effective Team Building
• Effective Team Leadership
• Supervisory Management
• Team Leadership (HMM10)
• Team Management (HMM10)
• Virtual Teams (HMM10)

Personal Development

Behaviour

• Hate Crime

Career Development

• Career Library
• Career Management (HMM10)
• CIMA Fundamentals of Ethics, Corporate Governance and Business Law 2006 (C05)
• Climbing the Career Ladder
• Creating Smarter Objectives
• Get Ready for Work
• Harvard ManageMentor 10 (HMM10)
• Housing Governance: The Regulatory Framework for Arms Length Management Organisations (ALMOs)
• Housing Governance: The Regulatory Framework for Housing Associations
• Housing Governance: The Role of the Board Member - Arms Length Management Organisations (ALMOs)
• Housing Governance: The Role of the Board Member – Housing Associations
• Running an Online Business Series
• Vehicle Fitting - NVQ Level 1
• What is housing?

Self Development

• 21st Century Safety : What Parents Need To Know
• 21st Century Safety : What Teens Need To Know
• An Introduction to Interview Techniques
• Effective Objective Setting
• Healthy Living
• Human Resources Management
• Integration Management
• Managing a Home
• Managing Upward (HMM10)
• Quality Management
• Risk Management
• The Role of the Coach

Time management

• Effective Time Management
• Organising Your Time
• Planning Your Time
• The Purpose and Goals of Time Management
• Time Management (HMM10)
• Time Management I
• Time Management II
• Time-Saving Tips & Technology

Processes & Operations

Operational standards

• CIMA Performance Operations (P1)

Process management

• 5S Essentials
• 5S Productivity Suite
• 6S Productivity Suite
• Business Case Development (HMM10)
• Capacity and Demand
• CIMA Performance Strategy (P3)
• Lean4Leaders
• Process Flow Analysis (PFA)
• Process Improvement (HMM10)
• Procurement Management
• Standard Operating Procedure (SOP)
• Visual Management

Project management

• APM Introductory Certificate in Project Management
• CIMA Financial Management (F2)
• Closing a Project
• Controlling a Project
• Cost Management
• Dealing with Time-Wasting Situations
• Executing a Project
• Initiating a Project
• ITIL V3 Foundation
• ITIL Version 2 Foundation Certificate EX0-100 Series
• ITIL Version 3 Foundation Certificate EX0-101 Series
• Microsoft Office Project 2007 MCTS 70-632 Series
• MSP (Managing Successful Programmes) Foundation
• Overview of Project Management
• Planning Project Activities
• Planning Project Costs
• Planning Project Scope
• PRINCE2 Foundation
• PRINCE2 Foundation
• PRINCE2 Foundation & Practitioner Bundle
• PRINCE2 Foundation with examination
• PRINCE2 Practitioner
• PRINCE2 Practitioner Gold
• Project Management (HMM10)
• Project Management Fundamentals
• Project Management Professional
• Project Management Professional Certification 2011 Series
• Scope Management

Sales / Marketing

Customer service

• An Introduction to Customer Service
• Customer Care
• Customer Focus (HMM10)
• Customer Service for Managers Series
• Customer Service Fundamentals Series

Marketing strategies

• An Introduction to Social Media for Business
• An Introduction to the Principles of Marketing
• CIMA Enterprise Operations (E1)
• CIMA Enterprise Strategy (E3)
• Internet Marketing Series
• Marketing Essentials (HMM10)

Sales management

• Inventory Management

Sales techniques

• An Introduction to Sales
• Sales – After the Sale
• Sales – Building Rapport and Call Introduction
• Sales – Client Needs & the Sales Cycle
• Sales – Closing and Negotiating
• Sales - Developing a Sales Solution
• Sales – Prospecting
• Sales – Selling the Benefits
• Sales – Selling Value
• Sales Skills