Personal Safety In Other Peoples Homes and Premises

Producer: Learning Nexus

Duration: 2 hours.
This product is an online product and is a single-user, 6-month licence.
View Course Demo

Overview

CPD Certified - contributes 2 points towards your CPD.

A surprising number of people work in occupations that require them to work on their own either in people’s homes or in other people’s premises – examples include social workers, community nurses, home helps, sales representatives and estate agents.

Sadly, for a variety of reasons, each day sees many people in these occupations subject to either verbal or physical violence or aggression.

This course looks at why such violence and aggression occurs.

It is suitable for anyone working alone:
- With clients or patients in their homes
- With a person or persons unknown to them in premises other than that of their employer

This product allows the student to print a certificate from the course on successful completion.

The recommended settings to run this course are:

- Minimum Internet Explorer 6/Netscape Navigator 7
- Flash enabled – Minimum V6
- Popup windows enabled
- Minimum Windows 2000 Operating System
- Authorware may also need to be installed for some courses

Topics

Course Content

The risks
Risk control:
- Safe systems of work
- Intelligence systems
Avoiding violence and aggression:
- The warning signs
- Avoiding provocation
Handling aggressive behaviour:
- The ‘Control Trilogy‘
Handling violent behaviour:
- Getting away
- Stopping the attack
- Fighting back

Objectives

The course enables the learner to develop skills aimed at reducing the likelihood of violence and – should it occur – limiting its outcome.

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