Standard Operating Procedure (SOP)

Producer: Virtual College Ltd

Duration: 3.5 hours.
This product is an online product and is a single-user, 1-year licence.
View Course Demo


CPD Certified - on average contributes 3 - 4 hours towards your CPD.

Standard Operating Procedures (SOPs for short) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

This module will help the learner gain knowledge for the theory behind and practical tips for implementing Standard Operating Procedures. Including, understanding what a Standard Operating Procedure (SOP) is, understanding the value of SOP’s, assessments and training matrices – and understanding how to write all three documents.

The functions of SOP include:

- Training of staff
- A means of standardisation and sharing best practice
- A tool to help manage the workplace
- An audit document – training, risk, best practice
- Document control and discipline BD/ISO accreditation

The principles of ‘Lean’ are also used: Lean is often described as an approach for providing products or services that a customer requires on-time, of the right quality, at the right price, in the right amount, whilst meeting budgetary constraints and continually reducing costs.

The overall aim of this module is to give you a broad knowledge of the theory behind, and the tips for undertaking, Standard Operating Procedures (or SOPs).

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

This e-learning module is aimed at anyone within an organisation wishing to standardise practice and improve productivity. Although this module uses examples and scenarios from a Health and Social Care setting, it is equally useful to anyone outside of this sector, who would like to understand Standard Operating Procedures.

There are no specific entry requirements for this course.

This product allows the student to print a certificate from the course on sucessful completion.

The recommended settings to run this course are:

- Minimum Internet Explorer 6/Netscape Navigator 7
- Flash enabled – Minimum V6
- Popup windows enabled
- Minimum Windows 2000 Operating System
- Silverlight may also need to be installed for some courses
- Most ECDL courses will require a download of the ActivX component from within the course


Screenshot 1Screenshot 2Screenshot 3


This course covers the following topics:

- Introduction
- Lean Principles
- Introduction to Standard Operating Procedure
- How to write a Standard Operating Procedure
- Assessments and Training Matrices


Having completed this module learners will be able to:

- Understand what a Standard Operating Procedure is
- Understand the value of SOPs, assessments and training matrices
- Understand how to write all three documents

* required field