Supervisory Management

Producer: EduCare

Duration: 5 hours.
This product is an online product and is a single-user, 1-year licence.

Overview

People are an organisation’s best asset. That’s why it’s so important to have a motivated, informed and effective staff. If your people are working well together then the business is working well. To get the best out of the team, you need a good leader.

This introductory Supervisory Management programme is aimed at managers who have the special responsibility of leading a team. It gives staff the tools and understanding to help them develop their own management competence to become effective and confident supervisors which is good for them, their team and the business.

The programme is delivered in five short modules with questionnaires to test understanding concluding with a final proficiency test. On successful completion participants are awarded a personalised certificate.

This product allows the student to print a certificate from the course on sucessful completion.

The recommended settings to run this course are:

- Minimum Internet Explorer 6/Netscape Navigator 7
- Flash enabled – Minimum V6
- Popup windows enabled
- Minimum Windows 2000 Operating System
- Authorware may also need to be installed for some courses

Screenshots

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Topics

The Supervisory Management course covers the following topics:

Module 1 – Motivation & delegation
- Positive motivation
- The 7 rules of delegation
- How to get people to do the things you want them to do

Module 2 – Working with others
- The basics of good communication
- How to develop relationships with staff
- Where the common problems lie

Module 3 – Developing your team
- The importance and benefits of training
- The supervisor’s role in training
- How and when to coach people
- The principles of good coaching

Module 4 - Teams
- How to create an effective team
- The 8 steps to a successful team
- The different elements that make up a team

Module 5 - Managing time & quality
- Improve time management
- Define quality
- Understand the basic concepts of TQM

Objectives

This introductory Supervisory Management programme aims to develop effective and confident supervisors. It is ideal for people new to management roles and also is a handy refresher.

Learn how to motivate your staff and delegate tasks. Understand the basics of good communication skills. Improve the efficiency and motivation of your team. Identify distinct and specific team and individual roles and learn about staff development. Adopt a Total Quality Management approach.

This programme is effective and easy to use. The course content is delivered in easy to absorb bite-size pieces and the course also contains interaction in order to verify that learners have received and understood the messages being conveyed. Each participant has their own personal learning area, providing them with access to their assigned programmes, account information, personal reports and learning bookmarks.

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