Understanding and Handling Meeting Behaviour

Producer: Learning Nexus

Duration: 20 minutes.
This product is an online product and is a single-user, 6-month licence.
View Course Demo

Overview

CPD Certified - contributes 1 point towards your CPD.

In the workplace today meetings seem to take up much of our working day. This ‘pulling together’ as a group should result in increased effectiveness whether in decision making, problem solving or information exchange. Sadly, however, this is not always the case thanks to inappropriate behaviour by individuals or groups within the meeting.
Having achieved the learning outcomes of the course the learner will be in a good position to deal with such behaviour by understanding how and why groups and individuals work together.

If we must have meetings, then let’s make them work! This would be the attitude of any sensible organisation, and an important step along this road is understand why people behave the way they do in meetings. Once the learner is able to recognise specific behaviour, and is able to deal with it successfully, meetings will become more effective and productive.

This course is for anyone who is required to chair meetings in the course of their job role.

This product allows the student to print a certificate from the course on sucessful completion.

Please Note: The demo link for this title is representative of the courseware but does not give access to the actual course.

The recommended settings to run this course are:

- Minimum Internet Explorer 6/Netscape Navigator 7
- Flash enabled – Minimum V6
- Popup windows enabled
- Minimum Windows 2000 Operating System
- Authorware may also need to be installed for some courses

Screenshots

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Topics

This course is designed to teach the learner:

- The different types of meeting behaviour
- The various types of problem participants
- Dealing with problem participants
- Group development and group dynamics
- Techniques for handling conflict within groups

Objectives

On completion of this course, the learner will be able to:

- Recognise, and deal appropriately with, the various stages of group development
- Recognise, and deal effectively with, the different types of meeting participant

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