Negotiating Strategies 1: Strategy Basics V2

Producer: Learning Nexus

Duration: 50 minutes.
This product is an online product and is a single-user, 6-month licence.
View Course Demo


CPD Certified - contributes 1 point towards your CPD.

Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity and spoilt relationships. By ensuring that all those who need to negotiate, can do so competently, the company will avoid these pitfalls.

This means that the learner will not waste time negotiating with the wrong person and, having found the right person, will be able to conduct an effective negotiation by following a clear process, and by using proven tactics.

This course is for anyone required to negotiate a satisfactory outcome to a problem or proposal.

This product allows the student to print a certificate from the course on sucessful completion.

Please Note: The demo link for this title is representative of the courseware but does not give access to the actual course.

The recommended settings to run this course are:

- Minimum Internet Explorer 6/Netscape Navigator 7
- Flash enabled – Minimum V6
- Popup windows enabled
- Minimum Windows 2000 Operating System
- Authorware may also need to be installed for some courses


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This course will teach the learner:

- Ethics in negotiation
- The importance of negotiating with the right person
- The tactics of opening a negotiation
- Asking the right questions to establish attitude
- Making side deals
- The importance of timing
- Breaking a fixed price
- The importance of timing
- How to avoid conceding a negotiation
- Changing the packaging to save the proposal
- Telephone negotiation
- The relevance of culture and gender


On completion of this course the learner will be able to identify the correct person with whom to negotiate and conduct successful negotiation by:

- Opening the process correctly
- Employing effective tactics during negotiation
- Making appropriate adjustments for the negotiation
- Concluding the process productively
- Medium and the individuals involved in the process

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